Privacy Policy

Last updated: 11.11.24

‍

CoCo is committed to respecting your privacy and ensuring that your personal information is handled securely and in compliance with the Australian Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

‍

^{1. Your Personal Information}

Personal information is data or an opinion about an individual that can identify them. We may collect information such as your name and email address when you sign up on our website to learn more about our services. All personal information collected is securely maintained, accessible only by authorised CoCo staff, and used solely for legitimate business purposes.

‍

^{2. Why We Collect Your Personal Information}

We collect your personal information to understand your interest in our services and to provide you with information about our offerings. If you sign up, we may use your information to enhance your experience with our services, but we do not currently use this information for any marketing communications.

‍

^{3. Sensitive Information}

In limited cases, we may need to collect sensitive information directly related to our activities. We only collect sensitive information with your consent, and we take additional steps to protect it as required by law.

‍

^{4. How We Collect Information}

We collect personal information directly from you through your interactions on our website, such as filling out forms. We do not currently use any third-party tools to gather additional data about you.

‍

^{5. Marketing and Unsubscribe Option}

At this time, CoCo does not use sign-up information for marketing communications. Should this change, we will inform you and provide an unsubscribe option in any marketing emails, in compliance with the Spam Act 2003 (Cth).

‍

^{6. Sharing Your Information}

We may share your information with partners or other organisations we have alliances with, but only when necessary for our legitimate business purposes. All third parties handling your data are contractually obligated to protect it according to Australian privacy standards.

‍

^{7. Direct Marketing}

As mentioned above, CoCo is not currently sending marketing communications. However, if we begin to use your information for direct marketing in the future, we will offer an unsubscribe option to ensure you have control over the communications you receive.

‍

^{8. Overseas Data Transfer}

In some cases, we may need to transfer information to our suppliers or partners outside Australia. In such cases, we take all reasonable steps to ensure that these entities comply with the Australian Privacy Act 1988 (Cth) and protect your information appropriately.

‍

^{9. Access and Correction}

You have the right to access and correct any personal information we hold about you. To request this, please contact us at josh@joincoco.co. We will respond promptly and make necessary updates to ensure the accuracy of your information.

‍

^{10. Complaints and Contact Information}

If you believe that your privacy has been compromised or have any questions about this Privacy Policy, please contact us at josh@joincoco.co. We are committed to resolving any concerns and will work with you to address your complaint.

‍

^{11. Changes to This Privacy Policy}

We may update this Privacy Policy from time to time. If there are changes, they will be posted on our website, and we encourage you to review the policy periodically to stay informed.

‍